Keep the essentials within reach.

For an immediate emergency, call 112

Give your location as clearly as possible, including the street, number and any useful landmark. Explain what happened, how many people need help and whether there are access difficulties. Follow the operator’s instructions.

For everyday needs, save the details of your health provider, insurer, landlord, local vet if applicable and your own country’s consulate. Keep an accessible copy of key documents separate from the originals.

Take weather warnings seriously

Use AEMET for official weather warnings and the Generalitat’s emergency service for local instructions. Check the actual warning area; conditions across the city, inland towns and coast can differ.

During severe rain, follow official travel and evacuation guidance. Do not walk or drive into floodwater, and avoid entering underground spaces to retrieve belongings. Plan how children, pets and anyone needing assistance will leave safely if instructed.

Check the address, not a general label

The national SNCZI flood-mapping service lets you inspect available hazard information. Use it alongside local information, the building’s history and professional advice when needed. A property’s absence from one mapped layer is not a guarantee against all flooding.

Ask about water entry, basement parking, emergency access and the actual scope of insurance cover. Review these before paying a deposit or buying, rather than after choosing a home.

Ordinary precautions that help

• Keep your phone and bag secure in crowds, at busy transport stops and on terraces.
• Use verified payment channels and independently confirm unexpected bank-detail changes.
• Look up an agency or service directly instead of trusting a link in an unsolicited message.
• Test smoke alarms and ask about safe use and maintenance of installed appliances.
• Learn the way out of your building, including what happens if a lift cannot be used.

Plan around local events and the climate

Ask about Fallas activity near a prospective home, especially if noise, pets or sensory needs matter. For warmer periods, check shade, cooling and the timing of outdoor journeys. Keep necessary medication, water and a charged phone accessible when traveling.